In the motor trade we get sent on training courses quite a lot. No matter where we are, or what we are learning about, we always have to go through this embarrassing ritual of introducing ourselves and stating a fact that no one else knows. Of course no one knows anything about me so sometimes I just make something up. I once told the room I was once a page 3 model and then held in my laughter as they tried to stare at my chest with their peripheral vision. (The vast majority of men are not very good at this.)
Most of the time, however, I am aware that I am going to meet these people again. Like a lot of trades, the motor industry is a bit incestuous and someone always knows someone else, so I tend to go with the usual: I have a grade 8 in ballet.
After a little while, it got me thinking that actually my training to be a dancer stood me in good stead for the business world. So here are 10 things that ballet taught me about business.
Continue reading “10 Things That Ballet Taught Me About Business.”
On Bonfire Night I took my colleague’s brand new Nissan Pulsar home for the evening.
In true salesman style there was hardly any diesel in it. So on my journey I stopped on Worthing seafront to refuel. While I stood, watching money being torn from my pocket, fireworks going mental over Worthing pier, shivering in the freezing temperatures (it was actually like 7°C but I was cold) it suddenly dawned on me that I haven’t put fuel in a car since August.
Continue reading “Petrol or Diesel…. or Electric?”
So I’ve been going on about ‘customer retention’ a fair bit lately.
It makes up the first bit of my LinkedIn profile, so its fair to say it is important to me.
I work in customer service and I have also been the served customer. I know the type of experience that will ensure that I continue to use a brand.
Continue reading “How do you keep your customers?”
The google car. A car that can drive itself.
An android car. You can download apps in your car.
This is the future of our means of travel and it is important we embrace it.
Continue reading “Technology Cars: the future is here.”